Unlimited IT Services

Smart Alert provides a combination of advanced cutting-edge AI software running on your business networks integrated with our unlimited IT support Monday-Friday from 8am-5pm PST. Our Smart Alert service will give us real-time alerts to any potential upcoming network outages, computer problems, and server problems allowing us to be more proactive versus reactive when potential network issues are encountered.

We can use our artificial intelligence software to help us automatically update, reboot, and resolve computer and server problems remotely. Smart Alert has mission critical policies that will automatically create trouble tickets in real-time as soon as virus is found and as soon as a hardware, or software problem is encountered. Our tech support team can resolve matters quickly and provide the best business continuity to your operation. We manage your internet service and work to restore internet and network issues quickly and efficiently.

Smart Alert™ For Workstation

Features

Smart Alert™

Hardware & Software Audit
Remote Access Software
Incident Escalation With Steps To Resolution
Enterprise Antivirus
OS Patching Monitoring
Remote Restart of Services
Remote Incident Resolution Included
PC Patch Implementation
Discounted Specialized Engineering Services
Proactive On-Demand Server Restart
PC Policy Trouble Shooting
System Performance Analysis, Report & Troubleshooting
PC Health Check and Defragmentation
Unlimited Help Desk Phone, Email, Web
Reports, by Location, by Tickets, and SLA Reporting
MS Service Pack Installation
Monthly  Rate (8am-5pm PST) Starting at $50

Smart Alert™ for Networks

Features

Smart Alert™

Network Monitoring
Internet ISP Management
Review Security Network Logs
Firmware Updates, Patching
Weekly and Monthly Reports
Includes 1 Router / Firewall
Custom pricing required for customers with VPNs, MPLS, and other mission critical designs.

Smart Alert™ for Servers

Features

Smart Alert™

Hardware & Software Audit
Remote Access Software
Enterprise Antivirus
Incident Escalation With Steps To Resolution
OS Patching Monitoring
Remote Restart of Services
Remote Incident Resolution Included
Server Patch Implementation
Discounted Specialized Engineering Services
Proactive On-Demand Server Restart
Server Policy Trouble Shooting
System Performance Analysis, Report & Troubleshooting
Server Health Check and Defragmentation
Help Desk Phone, Email, Web
Reports, by Location, by Tickets, and SLA Reporting
MS Service Pack Installation
Monthly  Rate (8am-5pm PST) Starting at $100

Smart Alert™ For WiFi

Features

Smart Alert™

Network Monitoring
Internet ISP Management
Access Point Management
Review Security Network Logs
Firmware Updates, Patching
Weekly and Monthly Reports
High-Quality Commercial Grade Wireless
Create Easy to Use Wi-Fi Hotspots
Configure Multiple Wireless Networks,
Private and Public Employees/Guests
Shopping Centers/Malls
Churches
Corporate Centers
Hotels, Restaurant, and Retail
POS Integration
PCI Compliant
Medical
Military and Government
Education

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