Managed Servers

Server Policy Trouble Shooting, System Performance, Server Health Check and Defragmentation
Smart Alert provides a combination of advanced cutting-edge AI software running on your business servers (physical/virtual) integrated with our unlimited IT support Monday-Friday from 8am-5pm PST. Our Smart Alert service will give us real-time alerts to any potential upcoming server problems, allowing us to be proactive versus reactive when potential server problems are heading your away. We can use our artificial intelligence software to help us automatically update, reboot, and resolve server problems remotely, avoiding major server crashes. Smart Alert has mission critical policies that will automatically create trouble tickets in real-time as soon as a virus is found and as soon as a hardware, or software problem is encountered. Our tech support team can resolve matters quickly and provide the best business continuity to your operation.

Included with Smart Alert Unlimited IT support, you get antivirus/malware with End Point Detection Response. This security solution gives you detection and protection against ransomware, malware, trojans, rootkits, backdoors, viruses, brute force attacks, and “zero-day” unknown threats. Malwarebytes EDR offers remote worker optimization, industry-leading efficiency, high return on investment (ROI), and low total cost of ownership (TCO)

▪ Guided threat hunting to search for Indicators of Compromise (IOCs)

▪ Backup ransomware rollback

▪ No performance impact, uses an order of magnitude fewer resources

BCDR – Business continuity disaster recovery. Disaster Recovery as a Service (DRaaS) for local, virtual and cloud environments, within a single platform. Datto is the leading BCDR platform for businesses in the world. From servers to virtual machines, Datto is the secure data protection solution built for businesses to protect their data. Security comes first with two-factor authentication and the immutable Datto Cloud to deliver the all-in-one solution for backup and recovery in a ransomware world.

▪ Continuous and automated backups up to every 5 minutes

▪ Ransomware auditing real-time

▪ Recover your server to local, virtual, or cloud environment

▪ 1 year retention (ask about our infinite retention plan)

▪ Reliable & Rapid Data Recovery

▪ We have been able to restore servers in under 3 minutes

Features

Smart Alert
Hardware & Software Audit ✔️
Remote Access Software ✔️
Enterprise Antivirus ✔️
Incident Escalation With Steps To Resolution ✔️
OS Patching Monitoring ✔️
Remote Restart of Services ✔️
Remote Incident Resolution Included ✔️
Server Patch Implementation ✔️
Discounted Specialized Engineering Services ✔️
Proactive On-Demand Server Restart ✔️
Server Policy Trouble Shooting ✔️
System Performance Analysis, Report & Troubleshooting ✔️
Server Health Check and Defragmentation ✔️
Help Desk Phone, Email, Web ✔️
Reports, by Location, by Tickets, and SLA Reporting ✔️
MS Service Pack Installation ✔️

Contact Us

Send us an email and one of our specialist will get back to you as soon as possible