Smart Alert™ For Server |
||||||||
Features |
Smart Alert™ |
|||||||
Hardware & Software Audit | ✔️ | |||||||
Remote Access Software | ✔️ | |||||||
Enterprise Antivirus | ✔️ | |||||||
Incident Escalation With Steps To Resolution | ✔️ | |||||||
OS Patching Monitoring | ✔️ | |||||||
Remote Restart of Services | ✔️ | |||||||
Remote Incident Resolution Included | ✔️ | |||||||
Server Patch Implementation | ✔️ | |||||||
Discounted Specialized Engineering Services | ✔️ | |||||||
Proactive On-Demand Server Restart | ✔️ | |||||||
Server Policy Trouble Shooting | ✔️ | |||||||
System Performance Analysis, Report & Troubleshooting | ✔️ | |||||||
Server Health Check and Defragmentation | ✔️ | |||||||
Help Desk Phone, Email, Web | ✔️ | |||||||
Reports, by location, by tickets, and SLA reporting | ✔️ | |||||||
MS Service Pack Installation | ✔️ | |||||||
Monthly Rate (8am-5pm PST) | $100 |