Smart Alert™ For Server
|
Features
|
Smart Alert™
|
| Hardware & Software Audit |
✔️ |
| Remote Access Software |
✔️ |
| Enterprise Antivirus |
✔️ |
| Incident Escalation With Steps To Resolution |
✔️ |
| OS Patching Monitoring |
✔️ |
| Remote Restart of Services |
✔️ |
| Remote Incident Resolution Included |
✔️ |
| Server Patch Implementation |
✔️ |
| Discounted Specialized Engineering Services |
✔️ |
| Proactive On-Demand Server Restart |
✔️ |
| Server Policy Trouble Shooting |
✔️ |
| System Performance Analysis, Report & Troubleshooting |
✔️ |
| Server Health Check and Defragmentation |
✔️ |
| Help Desk Phone, Email, Web |
✔️ |
| Reports, by location, by tickets, and SLA reporting |
✔️ |
| MS Service Pack Installation |
✔️ |
| Monthly Rate (8am-5pm PST) |
$100 |
